Shipping & Delivery 1

Shipping & Delivery

Last Updated: 9th of October 2026

At NexusForge Research, we aim to process and dispatch orders as quickly and carefully as possible.

Please review the following information before placing an order.

Orders are typically processed within 1–3 business days after payment has been received and confirmed.

Processing times may vary during busy periods, public holidays or where additional order verification is required.

Estimated delivery times vary depending on your location and selected shipping method.

Once an order has been dispatched, delivery timeframes are managed by the relevant shipping carrier and are outside our direct control.

We currently ship within Australia.

Certain products, destinations or shipping methods may be subject to carrier, legal or regulatory restrictions.

We reserve the right to cancel and refund an order where fulfilment or delivery is not reasonably possible.

Customers are responsible for ensuring that their purchase and intended research use comply with all applicable laws and regulations.

Tracking information will be provided where available once your order has been dispatched.

Please allow reasonable time for tracking information to become available or update within the carrier's system.

Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.

We are not responsible for delays, failed deliveries or returned parcels resulting from incorrect or incomplete information supplied by the customer.

If your parcel is significantly delayed, appears to be lost, or arrives damaged, please contact us as soon as possible with:

We will review the issue and provide reasonable assistance where possible.

For shipping or delivery enquiries, please contact: