Terms & Conditions

Last Updated: 9th of October 2026

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These Terms & Conditions govern your use of the NexusForge Research website and your purchase of products from NexusForge Research.

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By accessing this website or placing an order, you agree to these Terms & Conditions and any applicable policies referenced below.

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1. Eligibility

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You must be 18 years or older and legally capable of entering into a binding agreement to use this website or place an order.

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You are responsible for providing accurate and complete information when placing an order.

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We may request additional information or verification where reasonably necessary.

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2. Products & Product Information

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Products sold by NexusForge Research are supplied as research products and are subject to our Research Use Policy.

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Product descriptions, specifications and other information displayed on our website are provided in good faith and may change from time to time.

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Product images are provided for illustrative purposes only.

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Manufacturer packaging may vary from images displayed on our website, including differences in:

• Colour

• Design

• Labelling

• Container or packaging size

• Other cosmetic features

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Such variations are cosmetic in nature and do not necessarily indicate a difference in the product itself.

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For information regarding the intended use and regulatory considerations applicable to our products, please refer to our Research Use Policy.

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3. Orders, Stock & Payment

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All products are subject to availability.

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Submitting an order constitutes a request to purchase the selected products. An order is not considered fully accepted until payment has been received and verified.

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Stock Allocation

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Placing an order using bank transfer does not reserve or guarantee stock.

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Stock is allocated on a first-paid, first-served basis.

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If a product becomes unavailable before your payment has been received and verified, we may contact you regarding available options, which may include an alternative product or a refund where applicable.

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Payment

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Payment is currently accepted by bank transfer.

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Bank transfer instructions are provided in your order confirmation email.

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Orders will not be processed, fulfilled or dispatched until payment has been received and verified.

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Incorrect payment references, insufficient payment or delayed payment may result in processing delays.

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If payment is delayed and stock becomes unavailable before payment is confirmed, we cannot guarantee that the originally ordered product will remain available.

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Order Cancellation

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We reserve the right to accept, decline or cancel an order where reasonably necessary, including where:

• Payment has not been received or verified

• Products are unavailable

• Information provided is incomplete or inaccurate

• We have a reasonable regulatory or compliance concern

• We suspect fraudulent or unlawful activity

• The order does not comply with these Terms & Conditions or our Research Use Policy

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4. Pricing

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Unless otherwise stated, all prices are displayed in Australian dollars (AUD).

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We reserve the right to change prices at any time.

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If a significant pricing or product information error occurs, we may contact you to confirm the correct details or cancel the affected order and provide any applicable refund.

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5. Shipping, Returns & Refunds

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Shipping and delivery, returns and refunds are governed by the following policies:

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Shipping & Delivery
Returns & Refunds

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By placing an order, you acknowledge that these policies form part of the terms applicable to your purchase.

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Nothing in these Terms & Conditions or our related policies is intended to exclude or limit any rights or remedies that cannot legally be excluded under Australian law.

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6. Australian Consumer Law

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Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or other applicable legislation.

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Where Australian Consumer Law applies, you retain all rights and remedies available to you under that law.

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7. Intellectual Property

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All content on this website, including text, images, graphics, logos, branding and other materials, is owned by or licensed to NexusForge Research unless otherwise stated.

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You must not reproduce, distribute, modify or commercially exploit our website content without our prior written permission, except where permitted by law.

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8. Third-Party Services & Website Availability

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Our website may use third-party services to facilitate functions such as payment processing, website operation, analytics, communication or delivery.

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Third-party services may operate under their own terms and privacy policies.

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We aim to keep the website accurate and available but do not guarantee that it will always be uninterrupted, error-free or available.

We may modify, suspend or discontinue website features or content where reasonably necessary.

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9. Liability, Indemnity & Force Majeure

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To the maximum extent permitted by law, NexusForge Research is not responsible for loss, damage or expense arising from:

• Reliance on inaccurate, incomplete or outdated website information

• Website interruptions or technical issues

• Delays caused by third parties, including shipping providers

• Use of products contrary to their stated intended purpose

• Use that does not comply with applicable laws or regulations

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Nothing in these Terms & Conditions excludes liability that cannot legally be excluded.

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To the extent permitted by law, you agree to indemnify NexusForge Research against reasonable loss, damage, liability, cost or expense arising from your unlawful use of the website or products or breach of these Terms & Conditions.

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We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, supply interruptions, transport disruptions, technical failures, government action or other unforeseen events.

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10. Changes to These Terms & Governing Law

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We may update these Terms & Conditions from time to time.

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The updated version will be published on this website and will apply from the date stated at the top of the page.

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These Terms & Conditions are governed by the laws applicable in Victoria, Australia, unless another jurisdiction is required to apply by law.

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11. Contact Us

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For questions regarding these Terms & Conditions, please contact:

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NexusForge Research
Email: nexusforge.research@proton.me